Bambu Lab Extended Warranty Service
$139.00 CAD
VAT included.
Product Features
1. Enjoy an additional 1 or 2 years of coverage after the initial warranty expires.
2. Enjoy free replacement of eligible parts during the extended warranty period.
3. Get access to online technical support for consultation and troubleshooting.
4. After activation, check your extended warranty status and coverage period online.
5. Ensure your printer is bound to your account and connected to the network at the time of purchase.
6. Before purchasing, please read the Extended Warranty Service Terms carefully. Completing your payment will be considered as acceptance of these terms.
7. If the serial number verification failed, please update to the latest firmware version, and try again. If the problem persists, please contact our customer support for assistance.
X1C
P1S
H2D
One-Year Extended Warranty
Two-Year Extended Warranty
Quantity:
Extended Warranty Plan
Extra Peace of Mind for Your Worry-Free Creative Journey
Longer Warranty Coverage
Original Replacement Parts
Convenient Service
Purchasing Conditions
Purchase Source Requirements
The printer must be purchased from the Official Bambu Lab Store or Authorized Resellers while the printer is in normal working condition.
Total Print Time
Eligible printers must be withing the initial warranty period, and have under 5000 hours of total print time.
The warranty can be extended to a total of 3 years.
Eligibility Check
At the time of purchase, the printer must be bound to your account and the serial number must be provided.
Bambu Lab will verify the printer’s warranty status and total print time. If eligibility requirements are met, the purchase will proceed.
Extended Warranty Information
Purchase Methods
1. The extended warranty can be purchased together with the printer from the official store.
2. When purchased separately, eligibility verification is required before completing the purchase.
Warranty Service Process
1. If your device experiences a failure during the extended warranty period, a ticket needs to be submitted through our online support system.
Once your request is received, our technical team will assist in troubleshooting to identify the issue. If the problem is covered by warranty, we will provide the necessary spare parts free of charge to repair your device.
2. The extended warranty only covers troubleshooting support and free replacement parts. It will not be possible to replace the printer or get a refund during the extended warranty period.
Terms and Conditions
1. The extended warranty service is limited to the main printer unit and does not include AMS / AMS lite / AMS 2 PRO, cosmetic issues with the outer casing, consumable parts, etc.
2. For detailed service scope, rights, and limitations, please refer to the Extended Warranty Service Terms.
Frequently asked questions
1.What is the extended warranty service?
A:1. The extended warranty service is additional coverage offered by Bambu Lab that begins after the initial warranty period expires.
2. This service helps protect your product for a longer time by covering the cost of replacing spare parts and any related shipping fees during the extended warranty period.
3. It ensures continued support and peace of mind beyond the standard warranty.
2.How do I purchase the warranty extension?
A:1. The extended warranty can be purchased together with the printer from the official store.
2. When purchased separately, eligibility verification is required before completing the purchase.
3.Can I get a refund after purchasing the extended warranty?
A: Refunds are not available once the extended warranty is purchased and activated. For further assistance, please contact our customer service team. We recommend reviewing the Extended Warranty Terms of Service carefully before purchasing as completing your payment indicates your acceptance of these terms.
4.How do I check my extended warranty benefits?
A: To check your extended warranty benefits, visit the official website and navigate to the Extended Warranty Service page, where you can view your warranty status and details. If you need further assistance, please contact our customer service team.
5.How can I use the Extended Sarranty Service benefits?
A: Visit the Bambu Lab official website Support Portal to request service by opening a ticket. Once the troubleshooting process is done, and the issue is confirmed as a manufacturing or quality defect, you’ll receive free replacement parts.
6.How long is the extended warranty service period and how is it calculated?
A: The Extended Warranty Service shall be effective upon activating;
1. The starting date shall be the expiration day (24:00) of the initail warranty;
2. The duration period of Service shall be 1 year or 2 years depending on the your choice.
7.What parts are covered by the extended warranty I bought?
A: The extended warranty typically only covers the main components of the device, such as the heat bed, screen, motherboard, camera, etc. However, consumable parts like the hotend, print bed, cutter, extruder rollers, etc., are not covered under the extended warranty. For a detailed list of covered components, please refer to the Extended Warranty Service Terms.
$139.00 CAD